Build Custom Support Agents in TypeScript
Build agents that match your workflows and solve real customer issues.
What your customer support agent can do
Design AI agents that match your workflows with VoltAgent
Full Code Control
Multi-step workflows and SLA logic in TypeScript.
Integrate Any System
Connect CRM, ticketing, billing, logistics, or internal APIs.
Policy Awareness
Stateful context, KB retrieval, and policy enforcement.
VoltOps Observability
Trace decisions, tools, tokens, and latency.
Multi-Channel Support
Handle chat, email, voice, and social channels.
Smart Escalation
Route complex issues based on sentiment and priority.
Coordinate AI Agents and Workflows
Supervisor dispatches to billing, account, or bug agents; tools provide data; memory stores context.
1.Build with VoltAgent
Build your support workflows and policies in TypeScript.
2.Connect Data & Tools
Wire CRM, ticketing, billing, logistics, and vector DBs.
3.Add Memory & RAG
Index KB, past tickets, and product docs.
4.Observe in VoltOps
Trace decisions, tools, tokens, and latency.
1.Build with VoltAgent
Build your support workflows and policies in TypeScript.
2.Connect Data & Tools
Wire CRM, ticketing, billing, logistics, and vector DBs.
3.Add Memory & RAG
Index KB, past tickets, and product docs.
4.Observe in VoltOps
Trace decisions, tools, tokens, and latency.
1.Build with VoltAgent
Build your support workflows and policies in TypeScript.
2.Connect Data & Tools
Wire CRM, ticketing, billing, logistics, and vector DBs.
3.Add Memory & RAG
Index KB, past tickets, and product docs.
4.Observe in VoltOps
Trace decisions, tools, tokens, and latency.
AI Agent Ideas You Can Build
Here are examples of agents you can design with VoltAgent, tailored to your workflows and stack.
Enterprise Technical Support Agent
Finds API errors, checks logs, and proposes fixes.
E-commerce Service Agent
Orders, returns, inventory, and shipping checks.
Multi-Tier Escalation Agent
Routes by sentiment, priority, and SLA risk.
Billing & Refunds Agent
Resolves payment issues and pro-rated refunds.
Account & Access Agent
Handles roles, SSO/SAML, and security checks.
Product Knowledge Agent
Provides detailed product specs and troubleshooting.
Feedback Collection Agent
Gathers customer insights and satisfaction metrics.
+Build Custom Agents
Create specialized AI agents tailored to your unique workflows
Enterprise-Ready Security
Your data stays in your control with self-hosting and enterprise compliance.